Shipping policy


📜 SHIPPING POLICY – AYURMA

Effective Date: 28/04/2026

At Ayurma, we are committed to delivering your orders safely and on time across India. This Shipping Policy outlines our order processing, delivery timelines, and shipping terms.

1. Order Processing Time

  • All orders are processed within 24–48 hours after confirmation.

  • Orders placed on weekends or public holidays will be processed on the next working day.

👉 Once your order is processed, it is handed over to our delivery partners.

2. Delivery Timeline

  • Orders are typically delivered within 5–7 working days across India.

  • Delivery timelines may vary depending on:

    • Location (metro / non-metro / remote areas)

    • Weather conditions

    • Courier partner delays

3. Shipping Charges

  • We offer Free Shipping on all orders across India

  • There are no hidden shipping charges

4. Service Coverage

  • Ayurma delivers PAN India

  • However, delivery availability may be limited in certain remote or restricted areas

5. Order Tracking

  • Once your order is shipped, you will receive:

    • Tracking ID

    • Courier partner details

👉 You can track your order in real-time using the provided tracking link.

6. Delivery Attempts

  • Our delivery partners will make multiple attempts to deliver your order.

  • If the customer is unavailable, the order may be:

    • Re-attempted

    • Returned to origin after failed attempts

7. Delays & Exceptions

While we strive to deliver within the promised timeline, delays may occur due to:

  • Natural calamities

  • Logistics disruptions

  • High order volume

👉 In such cases, we request your patience and cooperation.

8. Incorrect Address or Contact Details

  • Customers are responsible for providing accurate shipping information

  • Ayurma will not be responsible for delays or failed deliveries due to incorrect details

9. Damaged Package at Delivery

  • If the package appears damaged or tampered, we recommend:

    • Do not accept the delivery, OR

    • Record an unboxing video for proof

👉 This helps in quick resolution under our exchange policy.

10. Contact for Shipping Queries

For any shipping-related concerns, contact us:

  • 📧 Email: Ayurmawellness@gmail.com

  • 📞 Phone: 9818813448

⚠️ Important Note

By placing an order with Ayurma, you agree to this Shipping Policy.